Shipping & Delivery Policy

Logiverse Technologies is a software and technology company that provides SaaS products and digital services. No physical goods are shipped. This policy explains how our products and services are delivered.

1. Service activation

Once your subscription is confirmed and payment is received, your Logiverse account is provisioned and login credentials are shared electronically to your registered email/phone. Standard activation is completed within 1-3 business days.

2. Onboarding & data migration

For institutions requiring setup, configuration and migration of existing student/fee data, our team schedules onboarding after activation. Typical onboarding is completed within 5-7 business days, depending on the volume and quality of data provided.

3. Access & delivery channels

• Web application: accessed through any modern browser at your assigned URL.
• Mobile apps: student, parent and teacher apps available via the app stores.
• On-premise deployments: where chosen, the software is installed on the institution's own servers by our team as per the agreed schedule.

4. Delays

Activation or onboarding may be delayed if required information (institution details, data files, consents) is not provided on time. We will keep you informed and complete delivery promptly once inputs are received.

5. Support

Post-delivery, ongoing support is provided as per your subscription plan through phone, email, WhatsApp and the in-app help channel.